Your privacy matters to us. This Privacy Policy explains how FlightSuite Corporation collects, uses, shares, and protects information when you use our Chrome extension and related services. We do not sell your personal information.
FlightSuite Corporation, a Delaware corporation ("FlightSuite," "we," "us," or "our"), is the data controller for the personal information collected through the FlightSuite Chrome extension and website at flightsuite.ai.
FlightSuite is a Chrome browser extension that automates CRM data entry using natural language, currently supporting GoHighLevel and HubSpot.
We collect information in the following categories:
| Type | Examples | When Collected |
|---|---|---|
| Contact Information | Name, email address | Early access sign-up, contact forms |
| Account Credentials | Authentication tokens for connected CRM platforms | When you connect a CRM account |
| Natural Language Commands | Text instructions you type to update your CRM | During active use of the extension |
| Feedback & Support | Messages, bug reports, feature requests | When you contact our support |
| Type | Examples |
|---|---|
| Usage Data | Feature interactions, command frequency, error events |
| Technical Data | Browser version, extension version, operating system |
| Log Data | IP address, timestamps, pages visited on flightsuite.ai |
| Analytics | Aggregated usage statistics via privacy-respecting analytics tools |
We use the information we collect for the following purposes:
| Purpose | Legal Basis (where applicable) |
|---|---|
| Providing and operating the Service | Contract performance |
| Processing your natural language commands and executing CRM actions | Contract performance |
| Improving and developing new features | Legitimate interest |
| Detecting and preventing fraud, abuse, and security incidents | Legitimate interest |
| Responding to your inquiries and providing customer support | Legitimate interest / Contract |
| Sending product updates and announcements (with your consent) | Consent |
| Complying with legal obligations | Legal obligation |
| Enforcing our Terms of Service | Legitimate interest |
We do not sell your personal information. We may share information in the following limited circumstances:
We engage trusted third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your information and may not use it for their own purposes.
We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect rights, property, or safety.
In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
We may share information with third parties when you have given us your explicit consent to do so.
FlightSuite operates within your browser session and interacts directly with your connected CRM platform (e.g., GoHighLevel, HubSpot) using your existing authenticated session or API credentials.
CRM actions (creating contacts, updating deals, logging calls, etc.) are executed directly between the extension and the CRM platform's API. FlightSuite does not create a separate copy of your CRM data on our servers.
Your use of connected CRM platforms is governed by those platforms' own terms of service and privacy policies. We encourage you to review:
Our website may use cookies and similar technologies for the following purposes:
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
The FlightSuite Chrome extension does not use advertising cookies or cross-site tracking. It accesses browser storage only to maintain your settings and session state.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required by law.
You may request deletion of your personal information at any time (see Your Rights below).
We implement industry-standard technical and organizational security measures to protect your information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your security has been compromised, please contact us immediately.
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information ("right to be forgotten").
Receive your data in a structured, machine-readable format.
Request that we restrict processing of your information.
Object to processing based on legitimate interests.
California residents may opt out of the sale of personal information. We do not sell personal information.
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at support@flightsuite.ai. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are a resident of the European Economic Area (EEA) or UK and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete the information.
FlightSuite is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
For users in the EEA or UK, we rely on appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission, where required.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will update the "Last updated" date at the top of this page and may notify you by email or through the Service.
Your continued use of the Service after changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Company: FlightSuite Corporation
Email: support@flightsuite.ai or team@flightsuite.ai
Support: Submit a support request
Website: flightsuite.ai